81900 Privacy Policy — Protecting Your Information
This document explains how the 81900 platform collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to handling your privacy with transparency and responsibility.
Effective Date: 1 January 2026
Information We Collect from You
When you register or use the 81900 platform, we collect several categories of information to ensure the service functions properly and securely. This information is collected directly from you during the registration process or automatically through your use of the platform.
Account information includes full name, mobile phone number, email address, and encrypted password. This information is required to create and verify your account identity on the 81900 platform.
Payment information such as account holder name and local bank account number are collected solely to process deposits and withdrawals in Malaysian Ringgit (MYR). We do not store your credit card details or banking PIN.
Device and browser information including IP address, device type, operating system, browser version, and general location data are automatically collected for security purposes and to optimise your user experience. This data helps us detect suspicious login activity and protect your account.
Usage data such as pages visited, games played, session duration, and login frequency are also recorded for internal analytics and ongoing platform improvement.
- Account: Name, email, phone
- Payment: MYR bank account
- Device: IP, OS, browser
- Usage: Session activity
- Cookies: Preferences & sessions
- Location: General only
How Your Information Is Used
Personal information is used to create, verify, and manage user accounts on 81900. This includes secure login, identity verification for fund withdrawals, and account activity notifications such as security alerts and important updates.
Financial data is used exclusively to process deposits and withdrawals in MYR via local payment methods such as DuitNow and Boost. Every transaction is encrypted and recorded for internal audit purposes and to protect users against financial fraud.
Device and usage data is continuously analysed to detect unauthorised login attempts, fraudulent activity, and cybersecurity threats. This information helps 81900 protect all users from account misuse and ensures platform integrity is maintained at all times.
How We Use Cookies and Tracking
The 81900 platform uses cookies — small data files stored on your device — to ensure a smooth and personalised user experience. Session cookies are used to maintain your logged-in status while using the platform, so you don't have to log in repeatedly within a single session.
Preference cookies store your personal settings such as interface language and display preferences. Analytical cookies help us understand overall platform usage patterns without identifying individual users — this data is used solely to improve the platform.
You can control or disable cookies through your browser settings. Please note, however, that disabling certain cookies may affect the login functionality and your overall experience on the 81900 platform.
We do not use third-party cookies for advertising purposes or to sell data to any external advertisers. All data collected through cookies is used solely for internal 81900 platform purposes.
Data Storage, Security and Information Sharing
How Your Data Is Stored and Protected
All 81900 user personal information is stored on servers protected with SSL encryption and additional security layers. Passwords are stored in hashed form and cannot be read by any party, including 81900's internal team. Financial transaction data is retained for periods determined by operational and audit requirements.
Internal access to user data is granted only to staff who require it to perform their duties. All access is logged and regularly monitored to prevent any misuse of user information.
Third-Party Sharing
81900 does not sell, rent, or share users' personal information with third parties for marketing or advertising purposes. However, we may share necessary information with local payment service providers to process your MYR transactions — such sharing is subject to strict confidentiality agreements.
Where required by Malaysian law or a directive from a competent authority, 81900 may be obligated to disclose user information. Should this occur, we will comply with the legal requirement while seeking to protect user interests to the fullest extent permitted by law.
Your Rights as a User and How to Contact Us
As an 81900 platform user, you have certain rights regarding the personal information we hold about you. We respect these rights and provide clear channels for you to exercise them.
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email and will be processed within a reasonable timeframe.
If your information is inaccurate or out of date, you may request a correction. Basic details such as your email address and phone number can be updated directly through your account settings.
You may request account closure and deletion of your personal data by contacting the 81900 support team. Requests will be processed subject to applicable legal obligations and audit requirements.
You have the right to object to the processing of your personal data for specific purposes. Contact us by email to raise your objection and we will carefully evaluate your request.
Contact Our Privacy Team
For any enquiries regarding this privacy policy, data access requests, or complaints about how your personal information is handled, please contact us:
- Email: [email protected]
- General Support: [email protected]
- Response Time: Within 3 business days
Any changes to this privacy policy will be published on this page with an updated effective date. Continued use of the 81900 platform after changes are published will be considered acceptance of the updated terms.
View FAQYour Privacy, Our Priority
We are constantly working to strengthen data protection for 81900 users. Register your account with confidence or log in to enjoy a safe and secure entertainment experience.